In this section, we have tried to collect the most popular questions and provide answers to them. Just select a question category from the list below, then a question, click on it and get the answer.
General
What is Qand?
Qand — is a virtual card that you can use to pay for international services and purchase goods in online shops with restrictions based on location.
What can I pay with Qand?
Which currencies can I use with Qand virtual card?
How to issue the card?
Is the card virtual?
What is the issue fee?
Which countries will the virtual card work in?
Which services can I pay for via Qand virtual card?
How to top up Qand virtual card?
Is the Qand virtual card secure?
Card Transactions
Can I cancel the payment?
Can I use the card for a credit transaction with hold?
Does the card have limits? Can I set up my own limit?
Accounts and cards
How to open a Qand account?
I forgot my login information
How to activate the Qand virtual card?
Is there any fee for using the Qand virtual card?
How to sign up in Qand?
Are you taking the fee for an account or for every card?
How to top up the card?
How can I pay for a Netflix subscription, for example? What VPN service is better to use?
Should I pay the service fee?
My card was stolen/compromised. Can I dispute transactions?
Got more questions?
Feel free to contact our support team via email, we are here to help you.